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Log In issue with IR & ID

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Hi Experts,

 

 

      Some days back i joined a new company as a PI Consultant . here i was given UID & PW to log in PI DEV system .which is a existing system with version 7.0. i can access RWB, SLD  but can't access IR & ID. getting AUTHORIZATION Error (user ID and password Incorrect).I tried many times but the result is same.my lead is in another location and he can access (IR, ID) from there with my Credentials.

 

 

     Please guys suggest me some solution

 

 

     Thanks......

 

 

Regards,

Anirban


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