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Alerts for IE are not getting Triggered

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Hi All,

 

I have gone through several fourms but i was not able to solve the issue.

 

I am mainting two alert categories one for IE errors and one for AE errors.

and two alert rules one for the IE and AE Errors.

 

There is no problem with the AE errors i.e., i am getting the mails to Alert inbox for the AE errors.

 

Container varaibles for the IE and AE are maintained same as shown in below screen shot.

Container Variables.PNG

 

For the AE Alert Rule : i have maintained the paramerters as below

 

Alert rule created with no restrictions (Sender: * Receiver: *)

Where did error occur ? Adapter Engine

Suppress multiple alerts of this Rule : Not set

If there are any communication channel errors i am getting mails to the Alert inbox for AE errors

 

For the IE Alert Rule : i have maintained the paramerters as below

 

Alert rule created with no restrictions (Sender: * Receiver: *)

Where did error occur ? Integration Engine

Suppress multiple alerts of this Rule : Not set

But for the IE Errors i am not getting mails to the Alert inbox.

 

if i execute the report RSALERTTEST i am getting the alert to my inbox for the IE alert category.

and able to see the messages in the ALRTDISP when i trigger through RSALERTTEST ,

i have also checked the report for the logs SXMSALERT_LOGREADER but did not find any logs.

but if i test end to end i am not receiving the mails to my inbox and no messages getting displayed in ALRTDISP.

 

Kindly suggest where i am going wrong.

 

 

Thanks

Sai


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