Hi guys,
I need to set up a Delivery Attempts for Messages on 2 particular Communication Channels for values 5 retries each after 20 minutes. I have set this up in the CC settings however it works very strange. Some of the messages are delivered as expected, some still use retries after 5 minutes. I have done a CPA cache refresh, reactivated channels, nothing worked well. Any idea what needs to be done in addition?
Or is there a system bug?
Thanks,
Peter