Messages are visible in IE but lost in AE in PI 7.3.1

Hi Experts,

I have integrated SAP with third party system. I have an issue with Proxy - webservice (SOAP adapter) scenario in PRODUCTION SERVER.

I can see the messages in IE but i cannot see the message entry in AE.

I cannot see any entries in SMQ2, SM58, and there are no messages in System error/delivering/holding/waiting/to be delivered state.

Can you please share your valuable suggestions to overcome this issue?

Regards

Koti Atla