Mapping.No_MappingProgram_Found Interface mapping XXX does not exist in runtime cache

Hi experts,

We have a serius problem.

When we execute the integration (XI - SOAP) , the integration return the error "Mapping.No_MappingProgram_Found Interface mapping XXX does not exist in runtime cache". We have refreshed the cache (SXI_CACHE) and even we have restarted de server but... the error continue.

We re-creete the Interface mapping and... the error continue

In PI, tx SXI_MONITOR, in the left tree, only exist a node "Request Message Mapping" and the payload contains the next message:

<?xml version= "1.0" encoding= "UTF-8" standalone= "yes" ?>

<!--  Request Message Mapping  -->

<string />

In the node Error, we have the next information:

<Code area>APPLICATIONERROR</Code area>

<AditionalText>application fault </AditionalText>

<ApplicationFaultMessage namespaces = ""> String </ApplicationFaultMessage namespaces>

Thank you