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Not able open the ESR

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Hi All,

 

When the first time i am trying to open the ESR it has shown a popup like 'Downloading File'.After the files are sucessfully downloaded i waited for long time, But its doesn't opened. And i didnt get any errors. Still i am not able to open the ESR in my system even it not showing any errors.

 

(Java is already installed with latest)

 

Could any one please suggest me in this issue.

 

Thanks

Swetha.


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