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"Channel started but inactive" in RWB Monitor for SOAP sender channel

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Dear XI specialists,

 

I have configured a communication scenario involving SOAP Adapter (sender) usage, but I'm facing the issue when testing the scenario. The problem is that none of messages are coming into the SOAP Adapter (checked via TCode SXI_MONITOR in XI) when using 3rd party SOAP-clients (XML Spy, soapUI) based on WSDL-file generated and exported from XI.

 

I checked the sender communication channel for SOAP Adapter - it is activated in Integration Builder's Directory. SOAP Adapter itself is also started.

I checked Runtime Workbench monitors and in the Communication Channels Monitor of the Components Monitor received the warning saying "Channel started but inactive" for my configured channel as well as for other channels working on SOAP Adapter.

Activities which were performed (in the order in which they were performed and results tested):

1. the configuration channel restart;

2. the communication channel re-activation and further re-start;

3. SOAP Adapter restart;

4. XI system's Java instance restart.

All mentioned activities didn't give any positive effect in part of this issue resolution.

 

On the other hand, if I use test message functionality of the Runtime Workbench (Component Monitor), then messages are seen in SXI_MONITOR and expected response messages are also returned to XI from integrated business system.

 

Would you please advise what can be checked else here and where the root of the problem may be detected?

All your answers and feedback will be greatly appreciated and awarded accordingly.

 

Many thanks in advance and my regards,

Vadim


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