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RSALERTTEST generating alert when tested but sending the alerts when actual PI scenario message fails

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Hi,

 

I have setup the alert config in ALRTCATDEF with all the required container variables, setup the mail server in SCOT and also setup the RWB alert config to receive alerts for any type of failed message. When i test the alerts using the report program RSALERTTEST, i am receiving an alert email to both my email box and also to the alert inbox of RWB. But when there is an actual message failue in the SXMB_moni it is not showing up in either the alert inbox of RWB nor in the recepients email. Please suggest if i am missing any other config.


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