I have a pass through scenario like the following:
1) File Sender picks up file via FTP from an external, non-SAP server.
2) File Sender is set to archive file on same external, non-SAP server.
3) File Sender is attached to two (2) File Receivers
a) File Receiver 1 writes file to folder 1 on FTP server
b) File Receiver 2 writes file to folder 2 on FTP server
This work successfully 99.99% of the time. Occasionally, we get reports of a file not processed - a downstream process after the file is written to folder 1 and folder 2. When this happens, I can see the file in the archive folder, I drop it into the normal "start" folder, the file is then processed and all is good.
However, this is not acceptable to the business and they want this situation corrected. I had one of these happen and was notified right away.
- The file was successfully archived.
- There were no files in either folders.
- The logs on the FTP server showed no attempt to write the files (from the Receivers)
- MONI showed no activity
- RWB showed no activity.
So, for some reason, the File sender sees the file, picks it up, archives the file, but somehow loses it and does not pass it to the File Receivers. Anyone ever see anything like this?