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PI 7.11: Cannot connect to server using message server:...

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Hello Guys,

 

we make the Application Management for a Customer PI System.

 

Scenario:

 

- the SAP Gui Connection to the ABAP Stack is routed via SAPRouter and Works fine.

  SAP Gui -> our SAP Router -> VPN Box from Customer -> Firewall Customer -> ABAP Stack PI System

 

- WebAccess its working fine, the Customer use Webdispatcher on every PI Server...

  Browser -> VPN Box from Customer -> Firewall Customer -> Java Stack (Port: 5xx00 btw. 81xx (Webdispatcher))

 

Problem:

 

Our Problem ist, we can not proceed the Integration Builder or the ESB, the Java Web Start works fine and open the Logon Screen Correctly -> but i fill the Logon Screen with my User name and Password and press Logon come the follwing Error:

 

"Cannot connect to server using message server: ms://<hostname>.<domain>:8134/P4"

 

In the Details from the Error Message:

 

"<hostname>.<domain>:53404 Reason: com.sap.engine.services.rmi_p4.P4IOException:

Cannot open connection to host: <IP-Adress of Central Instance> and Port: 53404"

 

The Customer says, the Firewall is open with the IP Adresses and P4 Port but i dont think so...

 

Can everybody help me, or have tips for me! I have checked a lot of OSS Messages (PI High Availabilty etc... its all correct on the System)

 

Sorry for my bad English

 

Best Regards,

Markus


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